FAQ

What’s the minimum order amount?

We are happy to say that there is no minimum purchase order amount; we want our products to touch every body and ethnic hair follicle in the world, and we won't be able to do that with order minimums. We appreciate you considering our products and thank you for selecting Royal Ancestry Moisturizers.

Which countries do you ship to?

Currently we only ship to locations in the United States. We are, however, focused on ramping up our shipping acumen so that we can supply our brothers and sisters across the oceans with powerful products; that time will come soon. Until then, please bear with us. We appreciate your patience and thank you for selecting Royal Ancestry Moisturizers.

Do you accept returns?

We do not accept returns; however, we stand behind our product and customer service is key to our success. With that said, if you are not satisfied with our body butter or hair oils, please reach out to us with your concerns and we will address them on a case-by-case basis. Thank you for understanding and for selecting Royal Ancestry Moisturizers.

How long does it take to ship products?

We pride ourselves on getting our products to customers expeditiously. We aim to ship our products same day, next day at the latest. Our typical turnaround time is 2 days processing time to ship products. If any issues arise we will reach out to you directly and make you are aware of them. Thank you for selecting Royal Ancestry Moisturizers.